Jeff N. Lerch

UX design, research, & strategy.

Recommendations

“Jeff brings a broad and unique perspective due to the variety of his experience, especially in terms of presenting a unified brand voice and sensitivity to not only user needs, but user delighters. His natural curiosity coupled with his belief in mentorship and helping others grow their skills is an asset for any team to which he contributes.”

— Molly Barksdale, Sr. Director Design, BMC

“He is motivated to build stuff that satisfies real needs and makes smart business sense… Jeff believes that end users will benefit when many perspectives come together to solve problems. Everyone talks "collaboration," but Jeff works hard to ensure that multiple viewpoints are both brought to the table and listened to.”

— Mark Witthoefft, Planning Director, R/GA

“Jeff's passion for delivering a stand-out experience is infectious. Our Amazon customers are lucky to have him steering the boat of the most critical page in the online shopping experience. And I'm lucky to have had the opportunity to work so closely with such a talented UX practitioner. I've learned a ton from him.”

— Reid Nelson, Principal Researcher, Amazon

“Jeff is one of the most talented designers I have had the privilege to manage. He possesses the hard to find ability to take on large, ambiguous challenges, dive deep to understand the core of the customer problems, then create scalable design solutions to ensure maximum impact. Jeff's deep understanding of user behavior and intent-driven design enables him to both influence business direction and drive customer delight equally. A true master at his craft.”

— Aaron Strom, Design/UX Executive, Amazon

“Jeff was an impactful contributor to Clarity, leading major efforts to evolve design foundations and define design patterns, incorporating strong perspectives on usability and accessibility, throughout. His recommendations were based on deep analysis and considerations of scale, and set a path for Clarity to enable more graceful growth, wider impact, and easier adoption.”

— Kristina Ross, Senior Manager, VMware

“Not only is Jeff a skilled designer, but he is also an outstanding collaborator with an impressive ability to drive consensus among stakeholders. His ability to translate customer insights into actionable design elements proved invaluable to our team... Jeff's collaborative nature and ability to build agreement among diverse perspectives make him a tremendous asset to any team.”

— Kingsley Turner, Sr. Director, VMware